Welcome to BluebellPharma.com, the official eCommerce platform of Bluebell Pharmaceuticals. By using our website or placing an order, you agree to the following Terms and Conditions, designed to ensure transparency, trust, and a smooth shopping experience. 

Introduction 

BluebellPharma.com is owned and operated by Bluebell Pharmaceuticals. These Terms and Conditions govern your use of the website and the purchase of products. Please read them carefully before placing any order. 

Privacy Policy 

At Bluebell Pharmaceuticals, we value your privacy and are committed to protecting your personal data in compliance with applicable data protection laws, including the EU General Data Protection Regulation (GDPR) and the Egyptian Data Protection Law No. 151 of 2020. 

This Privacy Policy explains how we collect, use, store, and protect your information when you visit corp.bluebellpharma.com, make a purchase, or interact with our services. 

Information We Collect 

• Personal Information: Name, email address, phone number, shipping and billing address, and payment details. 

• Order Details: Products purchased, preferences, and transaction history. 

• Technical Data: IP address, browser type, device information, and usage patterns (via cookies and similar technologies). 

• Communication Data: Messages, reviews, and customer support interactions. 

How We Use Your Information 

We use your data to: 

• Process and deliver your orders 

• Provide customer support 

• Send order confirmations and updates 

• Improve website performance and user experience 

• Share promotional emails or SMS (only with your consent) 

• Detect and prevent fraud or unauthorized activity 

Data Storage & Security 

Your information is stored on secure servers, and all transactions are protected using SSL encryption. We implement appropriate technical and organizational measures to safeguard your data. 

We do not sell, rent, or share your personal information with third parties for marketing purposes. 

Data Sharing 

We may share your data with: 

• Payment providers (for secure transactions) 

• Shipping partners (for order delivery) 

• Technical service providers (for website operation) 

• Authorities, if required by law 

All partners are bound by strict confidentiality and data protection agreements. 

Your Rights 

You have the right to: 

• Access the personal data we hold about you 

• Request corrections or updates 

• Request deletion of your data (where legally applicable) 

• Withdraw consent for marketing communications at any time 

For any request, please contact us at privacy@corp.bluebellpharma.com. 

Cookies Policy 

We use cookies on BluebellPharma.com to enhance your browsing experience, improve site functionality, analyze traffic, and provide personalized content and offers. 

Types of Cookies We Use 

1. Strictly Necessary Cookies: Essential for the functioning of the website (e.g., shopping cart, login). 

1. Performance & Analytics Cookies: Help us understand how visitors use the site to improve performance. 

1. Functionality Cookies: Remember your preferences for future visits. 

1. Marketing Cookies: Provide relevant advertising and product recommendations based on your interests. 

Your Choices 

• You can accept, reject, or manage cookies at any time through our [Cookie Settings]. 

• You can also disable cookies via your browser settings, but some parts of the site may not function properly. 

• By giving your explicit consent, you allow us to use non-essential cookies. You may withdraw consent at any time. 

For more details, please review our [Privacy Policy]. 

Payment Methods 

We offer secure and flexible payment options: 

• Credit/Debit Card: Visa and MasterCard accepted. 

• Cash on Delivery (COD): Pay directly to the courier upon delivery. 

All transactions are processed through secure, encrypted systems, ensuring protection of your payment details. 

Feedback & Reviews 

We value your feedback. Customers may leave reviews and ratings for purchased products. 

Please note: 

• Your username and review may be publicly visible. 

• Any offensive, racist, or inappropriate content will be removed, and accounts may be restricted. Changes to This Policy 

We may update these Terms & Conditions, Privacy Policy, and Cookies Policy from time to time. All changes will be published on this page with the updated effective date.